With the world becoming more connected through technology and smartphones, the food industry is no longer limited to takeout and dine-in options. The internet has given restaurant owners a significant advantage to expand their services.

In this article, discover why and how custom food ordering apps are revolutionizing the food industry one download at a time.

Today’s world is more interconnected as every sector is influenced by technology, and smartphones have become ubiquitous. This shift has caused the food sector to move beyond the traditional restaurant industry and embrace the popular online platform to remain competitive. The internet has enabled businesses to push their boundaries and offer customers an additional channel to expand their services.

See What The Numbers Reveal!

According to 2018 data from Estimation Peach, revenue in the Online Food Delivery sector reached US$7,120m. It is projected to grow at an annual rate (CAGR 2018-2022) of 11.8%, resulting in a market volume of US$11,137m by 2022. The largest segment is Restaurant-to-Consumer Delivery, with a market volume of US$6,629m.

The food delivery market is valued at €83 billion, representing 1 percent of the total food market and 4 percent of food sold through restaurants and fast-food chains. It has already matured in most countries, with an overall annual growth rate estimated at just 3.5 percent for the next five years.

1) Why does a food delivery app make strategic sense?

Save on Commission Fees

Every aggregator charges a commission, which reduces revenue. Food is a highly personalized choice, with orders for dairy, vegan, gluten-free, diabetic-friendly, quick bites, feasts, etc. Understanding the context of each order is easier for in-house delivery staff than for third-party services.

Complete Control in Your Hands

With your own food delivery app, you can manage timings, handle delays, and directly engage with your customers. This is crucial for success.

Brand Building & Marketing

Your uniforms, merchandise, and customer service will generate buzz and strengthen your brand. Additionally, a feature-rich, personalized mobile app will instantly enhance your brand image and awareness. Customer feedback can serve as a springboard for your success by addressing concerns and making improvements.

Boosting Digital Asset Value

Having your own website and mobile app allows people to visit your site, increasing your digital asset value. As technology becomes part of business goodwill, you can track positive reviews, visitor numbers, and app installations.

2) Essential Features for a Custom Food Delivery App

Note that the features listed below are not exhaustive. A comprehensive feature list and project documentation will be prepared by our expert Business Analysts once you partner with us. The features below are for illustration. Every business idea is unique, and feature lists are tailored to best meet your needs.

Customer App (End-User App)

  • Login/SignUp
  • Search Menu
  • Food item customization
  • Easy Checkout

Restaurant Owner App

  • Login Process
  • Catalog Management
  • Menu Management
  • Order Management
  • Customer Reviews
  • Staff and Profile Management

System Admin Web

  • Admin Login
  • Restaurant Management
  • Courier/Delivery Management
  • Payment System Management
  • Technical Support

3) Additional Features to Consider

These depend on your food ordering and delivery business requirements. The following features can help you gain better traction and monitor your business operations, transactions, user management, and more. You can also use analytics to forecast sales and order ingredients accordingly to minimize waste.

Implementing these features is beneficial, even if it increases development costs, as it adds value and delivers a strong ROI over time.

Customer App

  • Choose Payment Method
  • Order Tracking
  • Ratings and Reviews
  • Social Media Sharing

Restaurant Owner App

  • Cost Tracking and Management
  • Push Notification Settings

System Admin App

  • Coupons/Offers Management
  • Dashboard Analytics
  • Add/Block/Remove Users

How can Codelink Infotech help?

As a leading mobile app development company since 1997, experts at Codelink Infotech deliver On-Demand Food Delivery Platforms for both iOS and Android. We also provide innovative features to make your app even smarter:

Food Delivery App with Blockchain

With the expertise of our mobile developers, you can create a decentralized food ordering and delivery platform using blockchain technology.

Chatbots for Food Ordering and Delivery

Want to simplify your process? You can integrate chatbots into your food delivery app to help customers select their favorite dishes, place orders, and manage delivery and pickup.

Order Food with Alexa

Upgrade your app with the latest smart technologies like Alexa skills to make the process more user-friendly and enhance your customers’ experience.

We Know What We’re Doing

We have developed and delivered a variety of on-demand food ordering and delivery marketplaces, as well as custom food delivery apps for restaurant startups and chains worldwide.

Contact our experts to share your idea and review our previous work. Our team will support you whenever you need us!

Conclusion

If you’re planning to upgrade your restaurant or menu, it’s time to embrace technology and create your own food ordering app.

You can integrate chatbots or make your app compatible with Alexa and Siri. Personalize your customers’ entire experience with a food delivery app.