The Second City’s online platform was redesigned to showcase its rich legacy in improv and sketch comedy, highlight upcoming performances, promote world-class training programs, and connect audiences with a growing schedule of live events and classes in multiple cities. The goal was to present an engaging, accessible destination for fans, students, and theatre-goers to explore shows, enroll in classes, and learn about the institution’s impact on comedy culture.
The site structures information about performances, training opportunities, and professional development programs in a clear, easy-to-navigate way so visitors can find showtimes, class schedules, workshops, and special events with confidence, while reinforcing The Second City’s identity as a timeless hub of creative expression.
We designed and organized the website to support:
Difficulty presenting a broad range of shows, training, and events in one cohesive online destination
Visitors found it hard to explore show schedules and performance details quickly
Class and workshop information was not unified with live performance content
Lack of clear paths for both casual audience members and serious improv students
Limited visibility for professional development and corporate creativity programs
Created centralized pages where users can search and filter improv and sketch performances by city, theatre, and date.
Organized all improv and comedy education offerings — from beginner workshops to advanced courses — in an easy-to-browse format with enrollment details.
Included Second City Works programs for corporations focusing on collaboration, creativity, and team building.
Improved site structure so visitors can quickly find what they want — shows, classes, ticketing, events, and contact info — without confusion.
Added obvious CTAs for show booking, class registration, and contact, increasing engagement and conversion.
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